“What is this going to cost me?”
Computer repair costs can be very frustrating to end users, as sometimes what the issue is doesn’t seem too involved, but once the repair is started, things can escalate.
Service is billed at $100 per hour, plus parts, billed in 1/4 hour increments.
In many cases, what is wrong is pretty evident (cracked screen, ‘?’ at startup…) so those are easy fixes.
However, sometimes, in the case of ‘it doesn’t turn on’ diagnostics can take time. In those cases, we apply a diagnostic fee of $50 in case you decide to NOT get the machine repaired. That is to cover the technician’s time in finding the issue. If you decide to get your computer repaired, diagnostics are part of the repair cost.